Privacy policy

Data controller

Léa Chardonneret, for Maison Chardonneret (business being registered)
114 rue d’Antibes, 06400 Cannes, France
Email: bonjour@maisonchardonneret.com

Visiting the website

The website maisonchardonneret.com has no customer account. To measure visits (number of visits, pages viewed, referring site), we use Cloudflare Web Analytics, a tool that sets no cookies and does not track visitors from one site to another. The website sets no advertising or tracking cookies.

The host, Netlify, Inc., records technical connection data (IP address, browser type, date and time) for security and proper operation. Fonts are provided by Google Fonts, which means your IP address is sent to Google when pages load.

Contact form and emails

When you use the contact form or email us, we collect your name, your email address, the subject chosen and your message. Messages sent through the form are transmitted and stored via the Netlify Forms service (Netlify, Inc., United States). We use this data only to reply to you and follow up on our exchange. It is kept for a maximum of three years after our last contact, then deleted.

Email sign-up

If you sign up for our emails, we collect your email address, your first name if you give it, and your consent. This data is transmitted and stored via Netlify Forms (Netlify, Inc., United States) and, where applicable, via our email-sending tool.

It is used only to send you our new products, recipes and offers, as well as the welcome discount code (10% off a first purchase on maisonchardonneret.com). It is never passed on to third parties. You can unsubscribe at any time, via the link in every email or by writing to bonjour@maisonchardonneret.com. Unless you unsubscribe, it is kept for a maximum of three years after your sign-up or your last exchange with us.

Amazon services and “Login with Amazon”

Maison Chardonneret develops internal tools to manage its sales activity on Amazon (tracking of sales, stock, prices and advertising). These tools use the “Login with Amazon” service and Amazon’s programming interfaces (Selling Partner API and Amazon Ads API), solely to access Maison Chardonneret’s seller account and advertising account, with the explicit authorisation of their holder.

Data concerned: the profile information provided by Login with Amazon (name, email address, account ID) and the seller account’s activity data (orders, stock, prices, advertising reports). Where orders contain buyer information, it is used only to the extent strictly necessary to fulfil and track orders, in accordance with Amazon’s rules.

Purpose: running Maison Chardonneret’s business (sales analysis, stock management, optimisation of prices and advertising campaigns).

What we do not do: we do not sell, rent or share any data with third parties, and we do not use it for any external advertising purpose.

Security and retention: access tokens and data are stored securely (restricted access, encryption in transit) and kept only as long as necessary for these purposes. Access can be revoked at any time from the settings of the Amazon account concerned.

Your rights

Under the General Data Protection Regulation (GDPR) and the French Data Protection Act (“Informatique et Libertés”), you have the right to access, rectify, erase, restrict, object to and port your data. To exercise these rights, write to bonjour@maisonchardonneret.com. We reply within one month.

You may also lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).

Changes

This policy may be updated, in particular when the business is registered or new services are launched. The date of the last update appears at the top of this page.